FAQ
What is the Self Remediation Terms?
I have read through the Self Remediation Terms, what works will be covered under the category of life-critical fire-safety issues?
Bellway built my building, but I am yet to hear from you, what should we do?
My building meets the criteria but was refurbished rather than developed by Bellway, will Bellway cover the costs of remediation?
My building is under 11 metres, will I be offered help under the Self Remediation Terms?
How do I know whether my building has received an assessment? Will I be contacted when this is scheduled to take place?
Will Bellway carry out the assessment or will this be done by an independent assessor?
What is an FRAEW and FSA?
My building has already applied/ been granted funding through the Building Safety Fund (BSF), what happens now?
Why are you undertaking an assessment when my building has previously been surveyed?
What are interim measures and why are they required?
Will Bellway cover the cost of interim measures, increased buildings insurance premiums and leaseholder compensation?
Will Bellway cover costs beyond those of remediation?
When can I expect my home to be remediated?
When will Bellway communicate with me again?
Who will my point of contact be regarding remediation works moving forward?
What is a Qualifying Assessment and who provides it?
When will I receive an EWS1 form?
What is the Golden Thread?
Why is there a delay in the FRAEW and FSA reports being issued?
Where can I see the Building Safety Pledge signed by Bellway?
Contact Details
In the first instance, if you have any questions relating to the remediation of your development, please contact your Managing Agent.
You can also contact Bellway using our dedicated Building Safety Helpline buildingsafety@bellway.co.uk